A technician typing into a computer with paperwork on a clipboard next to them
A technician typing into a computer with paperwork on a clipboard next to them
A technician typing into a computer with paperwork on a clipboard next to them

Important information

Everything from how emissions are measured to the Motor Industry Code of Practice. It’s all here.

Stack of paper

Certificate of conformity

This certificate ensures your Volkswagen is compliant with European Union vehicle specifications. Click below to read more and find the relevant certificate for your model. 

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Emissions information

Find out if your car is affected by the EA189 emissions issue and what to do if it is. 

A blue VW ID.4 outside a cafe

Motor Industry Code of Practice

All of our new cars comply to a rigorous set of standards, including warranties, replacement parts, complaints and more. 

A pile of motor scrap metal

Recycling

Learn how we reuse up to 95% of your Volkswagen at the end of its serviceable life. 

A technician standing in front of a VW with the bonnet raised

WLTP

The way vehicle emissions are measured has changed. Find out about the Worldwide Harmonised Light Vehicle Test Procedure (WLTP).

A customer about to press the SOS button on their VW

What to do in an emergency

In the event of an accident, quick and above all precise action is needed. With the aid of our rescue data sheets, you'll learn how to deal properly with serious situations - so you can protect not only yourself, but also everyone else involved in the accident. Plus, the respective documents can be easily downloaded from our model overview.

Next steps

Why book with Volkswagen

Servicing and repairs

About my car

Next steps